THE RIGHT OF WITHDRAWL
For the Model cancellation form, please click here.
The right of withdrawal
You have the right to withdraw from your order. The withdrawal period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you, acquires physical possession of the (last) goods, without giving any reason. To exercise the right of withdrawal, you must notify me of your decision to withdraw from your order by an unambiguous statement (for example, in writing by post to the address below, by email to firstname.lastname@example.org or using Etsy’s contact-button) before the expiry of the withdrawal period. You can use the model withdrawal form for this, but you are not obliged to do so. You can download this form on this page (see link above).
It is not possible to change your product with another one.
Consequences of withdrawal
In the case of withdrawal, I will refund you all the payments received after purchase, including delivery costs, if applicable (with the exception of additional costs arising from your decision to choose a delivery mode other than the least expensive ordinary delivery I offer), without undue delay and in all cases within 14 days of the date of which I am notified of your decision to withdraw from the contract. In the case of partial withdrawal, delivery costs will not be repaid. I will refund you with the same payment method used by you in the original transaction, unless you have expressly agreed otherwise. In any case, you will not be charged for such reimbursement. I may withhold the reimbursement until I have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or deliver the goods without undue delay and in any event not later than 14 days from the day on which you have communicated your decision to withdraw from the contract to me. The deadline shall be met if you send back the goods before the period of 14 days has expired.
Please note that you bear the direct cost of returning the goods. In case of returning goods which by their nature cannot normally be returned by post, please contact me for an estimation of these costs. These costs can be high, at least as high as the cost of delivery.
You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods. This means that you are allowed to try the goods of ‘Seen by Annette’ like you would in an actual store. You should handle and inspect the goods with due care during the withdrawal period.
How to send it back
If you make use of your right of withdrawal, the goods will be returned to Seen by Annette with all accessories supplied and – if reasonably possible – in its original condition and packaging.
You can send your item to:
Seen by Annette